Escape Room FAQs | Dynamic Escape Rooms Tempe, AZ
What are chapter based games? | + |
Our escape rooms are built like an ongoing adventure series. Each story unfolds across multiple chapters, with every game revealing a new part of the mystery. Most players start with Chapter 1 to get the full experience before jumping into later chapters.
Why can't I book the next chapter? | + |
Chapters are designed to be played in order, so you’ll want to complete Chapter 1 before unlocking the next part of the story. Some chapters also aren’t released yet — keep an eye out, because new adventures drop soon.
What is an Escape Room? | + |
An escape room, also known as an "escape game" or "exit game", is a physical adventure
game in which players solve a series of puzzles and riddles using clues, hints, and strategy
to complete the objectives at hand. Players are given a set time limit to unveil the secret
plot which is hidden within the rooms.
Are we really locked in? | + |
No, You're free to leave the room at any time, however the game timer will continue to countdown.
We encourage guests to use the restroom before your game starts.
What ages can participate? | + |
Players under 18 must be accompanied by an adult. You know your children better than we do, but parents have told us that the games are most enjoyed by players aged 10 and up.
How many players can participate? | + |
Each room will have a minimum and maximum listed on the game details.
Can we Add a Player? | + |
Yes! If you need to add another player to your reservation, just arrive a few minutes early. We'll collect payment and update your booking during check-in.
Pro Tip:If you're unsure of your final headcount, it’s best to buy fewer tickets now and add extra players when you arrive.
Can our team play with just us? | + |
Yes, currently all our games are private.
What is the price? | + |
Each ticket is $39.99. We do not charge any additional booking or processing fees. Sales Tax is collected as required.
When should we arrive? | + |
Please arrive at least 15 minutes prior to your reservation to allow us time to ensure the group is ready to participate,
complete required waivers, and have time to explain the rules for the game.
Do you offer refunds or rescheduling? | + |
Each experience is considered a live event and we are unable to offer refunds after you have made your reservation.
If you have further questions, please contact us.
Can you handle special events or corporate bookings? | + |
YES! We will be happy to host your special event. We have special customization options for private events.
Please contact us directly at events@dynamicescaperooms.com, or by telephone (480) 331-1202.
Where are you located and is there parking available? | + |
Our facility is located at 1797 W University Dr #168, Tempe, AZ 85281, right at the intersection of 52nd Street and University Drive. We are just minutes away from downtown Phoenix, Old Town Scottsdale, and the main ASU campus. Our complex features a large on-site retail lot with plenty of free parking, making it simple and stress-free to drive in from anywhere in the East Valley.
What happens if our team gets stuck on a puzzle? | + |
Don't worry, we want you to have an amazing time! Our proprietary, custom-built hint system lets your team request clues whenever you need a nudge in the right direction. Best of all, we do not believe in punishing players for seeking a hand—you can ask for as many hints as you want throughout your hour-long adventure with absolutely zero time penalties.