FAQ's

All of our rooms are thoroughly cleaned and disinfected after each group using methods and products recommended by the health authorities to make sure they are safe for all of our customers. Our scheduling system blocks the necessary time between sessions to allow sufficient time for our staff to perform full cleaning and inspection.

An escape room, also known as an "escape game" or "exit game", is a physical adventure game in which players solve a series of puzzles and riddles using clues, hints, and strategy to complete the objectives at hand. Players are given a set time limit to unveil the secret plot which is hidden within the rooms.

No, You're free to leave the room at any time, however the game timer will continue to countdown. We encourage guests to use the restroom before your game starts.

Our games are designed for players of ages 5 and above, however an adult chaperone is required for any guests under 18 years of age.

Each room will have a minimum and maximum listed on the game details. Our reservation system allows for multiple groups to share the same game experience up to the maximum number of players.

Yes, currently all our games are private.

Each ticket is $35.00. We do not charge any additional booking or processing fees. Sales Tax is collected as required.

Please arrive at least 15 minutes prior to your reservation to allow us time to ensure the group is ready to participate, complete required waivers, and have time to explain the rules for the game.

Each experience is considered a live event and we are unable to offer refunds after you have made your reservation. If you have further questions, please contact us.

YES! We will be happy to host your special event. We have special customization options for private events. Please contact us directly at events@dynamicescaperooms.com, or by telephone (480) 331-1202.